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Sales Engineer, UAE

Candidate location – Flexible, based in Middle East

Position Title: Sales Engineer

Location: UAE

General Description:

Sales Engineer is a key position which requires a dynamic individual who is technical, knowledgeable and passionate about technology and security.  Sales Engineers must be customer-focused and driven to support the customer’s success by providing solutions tailored to their needs.

Key Responsibilities:

·         Develop and maintain complete technical knowledge on our entire product portfolio

·         Provide first level technical guidance and technical training to sales team, partners, consultants, and end-user customers

·         Act as a trusted advisor to customers and their technical staff to create, nurture, and respond to sales opportunities.  This may include preparing quotes and proposals to be delivered directly            to a customer or their technical team at approved discount levels.

·         Consult with sales team, partners, consultants, and end-user customers to help them understand application of our products

·         Promote and technically advise on IndigoVision’s products and services through direct customer contact within the assigned geographic territory.

·         Schedule local meetings to promote IndigoVision and remove technical obstacles for sales team

·         Work with Technical Support team and partners at key-end user sites to assure proper system commissioning and confirm customer expectations and requirements are met.

·         Track all activities in the company’s CRM (SalesForce)

·         Attend customer meetings with Sales team to support technical discussions

·         Assist sales team and partners with system design, product selection, bid responses, and quotes

·         Assist sales team with preparing demonstrations and presentations

·         Attend trade shows and conferences to setup company displays or participate professionally in booth activities or events.

·         Setup and demonstrate proof-of-concept systems at partner or end-user sites

·         Deliver training to Partners and End-users (certification decisions to be made by Partner Support)

·         Deliver on-boarding training for new members of the sales team

·         Participate in the development of training materials

·         Provide partner and end-user feedback to sales teams and Product Management team to help support product enhancements

·         Provide technical leadership and support during all phases of sales cycle for opportunities

·         Support regional marketing activities as required

Technical Skills:

  • At least 5 years of sales engineering experience OR systems or network engineering experience while employed by at least one of the following (installation, technical support, or technician experience is not applicable) :
    • Enterprise Information Technology department
    • Enterprise Information Technology services or telecommunications provider
    • Enterprise software manufacturer
    • Enterprise network solutions or hardware manufacturer
    • Enterprise VMS (video management system) manufacturer
    • Security systems integrator that specializes in enterprise converged security systems
  • Fundamental understanding of TCP/IP networking concepts that can be demonstrated through at least one of the following (certifications can be expired):
    • Cisco Certified Network Associate (CCNA) certification or higher
    • Juniper Networks Certified Internet Associate (JNCIA) certification or higher (can be expired)
    • Any SANS Global Information Assurance Certification in the categories of Cyber Defense, Penetration Testing, or Incident Response
    • Wireshark Certified Network Analyst (WCNA)
    • Passing a technical interview with questions derived from the Cisco Certified Network Associate (CCNA) body of knowledge
  • Fundamental understanding of IP video surveillance systems
  • Fundamental understanding of ONVIF
  • Fundamental understanding of RAID and network storage
  • Basic understanding of platform virtualization, cloud storage, and relational databases
  • Intimate knowledge of Microsoft Windows configuration, troubleshooting techniques, and administration tools
  • Bachelor’s degree in a technical field STRONGLY PREFERRED but not required

Other Skills:

  • Flexible
  • Travels well
  • Strong interpersonal and communication skills
  • Good listener
  • Professional appearance and approach
  • Customer service driven
  • High degree of independent thinking and judgment
  • Strong problem solving skills
  • Highly motivated
  • Ownership
  • Detail-oriented
  • Integrity
  • High energy and positive
  • Organized


Must have prior experience in UAE / Qatar

Valid UAE / Qatar driving license

50-75% travel approx..




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IndigoVision does not accept speculative CVs/Resumes from any Recruitment company. Candidates submitted in this way will not be reviewed and all emails are deleted immediately. Candidates will only be considered as referred when IndigoVision has specifically invited a Recruitment company to refer candidates for a specific vacancy.

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