IndigoVision’s number one priority is to keep your NVR footage safe and secure 24/7. And this doesn’t just mean initially – IndigoVision prides itself on the support service you receive after purchasing your NVR.
Until recently when you purchased any of IndigoVision’s Large Enterprise or Enterprise NVR-AS 4000s you received access to the ProSupport support service which gave you access to a limited support offering. IndigoVision have just reviewed this ProSupport offering and made it even better by releasing a new replacement support service called ProSupport Plus.
ProSupport Plus is included with any of IndigoVision’s Large Enterprise or Enterprise NVR-AS 4000s at the time of purchase and will give you access to a fantastic support offering including:
- Remote monitoring
- Automated system state information collection
- Automated case creation
- Proactive content from technical support on all hardware related issues
- Proactive detection where you will be alerted of any hardware failure
- Monthly optimization reports
And the best part? ProSupport Plus comes at no additional cost so you are getting an increased support offering absolutely free!
If you would like more information on ProSupport Plus please contact us now.